Rhea Properties Ltd: Terms of Business
1. Introduction
Welcome to Rhea Properties Ltd. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Intellectual Property
2.1 Ownership
The Service and its original content, features and functionality are and will remain the exclusive property of Rhea Properties Ltd and its licensors.
2.2 Use of Materials
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use our content in any way except for your own personal, non-commercial use. Any other use requires the prior written permission of Rhea Properties Ltd.
3. Disclaimer
3.1 General Disclaimer
Rhea Properties Ltd provides its services “as is” and without any warranty or condition, express, implied, or statutory. We do not warrant that the information provided is accurate, complete, or current. You use our services at your own risk.
3.2 Limitation of Liability
To the fullest extent permitted by law, Rhea Properties Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of or inability to use our services.
4. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
5. Changes to Terms of Business
Rhea Properties Ltd reserves the right to modify these terms of business at any time. Any changes will be posted on our website and, where appropriate, notified to you by email. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
6. Privacy Policy
6.1 Data Collection
We collect personal data necessary for the performance of our services. This includes, but is not limited to, names, contact details, and financial information.
6.2 Use of Data
Your personal data will be used to manage your property-related needs, comply with legal obligations, and improve our services. We may also use your data for marketing purposes with your consent.
6.3 Data Protection
The security of your personal data is important to us and we implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, please be mindful that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6.4 Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except as required by law or necessary for the performance of our services.
6.5 Your Rights
7. Complaints Policy
7.1 Submitting a Complaint
If you are dissatisfied with any aspect of our service, please contact us in writing with details of your complaint. You can email us at admin@rheaproperties.co.uk or write to us at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
7.2 Complaint Handling
We are committed to providing services of the highest standards and take all complaints seriously, aiming to resolve them promptly and fairly. Upon receiving your complaint, we will acknowledge receipt within 5 business days and provide a full response within 20 business days. If a resolution requires more time, we will keep you informed of the progress.
7.3 Escalation
If you are not satisfied with our response, you may refer the complaint to an independent body such as The Property Ombudsman.
These terms of business constitute the entire agreement between you and Rhea Properties Ltd regarding your use of our services. If you have any questions or concerns, please contact us.
By providing detailed and clear terms of business, Rhea Properties Ltd aims to establish a transparent and professional relationship with its clients.